Frequently asked questions
How do I place an order?
Add products to your cart, open the cart, then go to checkout and enter your delivery details. Online payment is not yet enabled, so your order is recorded as a request and the team will contact you to confirm payment and delivery.
Can I pay online at checkout?
Not yet. Online payment will be switched on after a payment provider is connected. Until then, no payment is taken on the website and an order is never marked as paid by the site.
Where do you deliver?
Delivery areas, fees and timelines are set out on the Shipping and delivery page once confirmed by the business. Contact us to ask about your location.
How do returns work?
Read the Returns and refunds page for the current policy. Contact us with your order reference if you have a problem with an order.
Are your products medicines?
Information on this site is general and is not medical advice. Speak to a qualified health professional before you start any new wellness product, especially if you are pregnant, have a medical condition or take medication.
How do I contact the team?
Use the contact page to send a message. A WhatsApp link appears on the site once the business number is configured.